❓ Frequently Asked Questions
Are you a factory or trader?
We operate wholly-owned factories near major ports. This ensures that product quality, after-sales service, and costs are fully guaranteed.
Do you have a minimum order quantity (MOQ)?
No, we can ship as few as one house.
Do you accept customized colors and sizes?
Yes. The finishes and dimensions can be designed according to your specific requirements. Professional designers are available to help you achieve a satisfying result.
What is the designed service life and warranty?
The service life is designed for over 20 years. We provide a 1-year warranty and continue to offer support at cost price for any parts needed after the warranty period.
What is the average lead time for production?
Standard samples are in stock and can be sent within 2 days. For mass production, the lead time is typically 10-20 days after the contract or deposit is received.
How are the houses installed upon arrival?
We provide comprehensive installation videos, instruction manuals, and online video support. If necessary, we can also send instructors to your site to ensure safe and smooth assembly.
JNM HomeTech
