❓Frequently Asked Questions
1) Are you a factory or trader?
We have 6 wholly-owned factories near major ports. This ensures product quality, post-service, and cost efficiency are fully guaranteed.
2) Do you have a minimum order quantity (MOQ)?
No, there is no minimum requirement; even a single house unit can be shipped.
3) Do you accept customized colors and sizes?
Yes. The finishes and dimensions of the houses can be designed according to your specific requirements. Professional designers are available to help create your ideal solution.
4) What is the designed service life and warranty?
The houses are designed for a service life of more than 20 years. We provide a 1-year warranty, and we continue to offer support for parts at cost price after the warranty period.
5) What is the average lead time for production?
Samples in stock can be sent within 2 days. For mass production, the typical lead time is 10-20 days after signing the contract or receiving the deposit.
6) How can I install the house after delivery?
We provide comprehensive installation support, including instructional videos, manuals, online video consultations, or sending instructors to the site to ensure smooth and safe setup.
JNM HomeTech
