❓ Frequently Asked Questions
1. Do you provide on-site installation service?
We provide very detailed installation instruction drawings and videos for every project. For large projects, we can provide installation workers and supervisors on site. The fees for on-site services are negotiable.
2. What's your delivery time?
Normally, delivery time is 15 days after the deposit is received. For large orders, the delivery time should be negotiated based on the quantity.
3. How do you control the quality of your product?
a. Design Quality: Advance planning for potential issues to provide high-quality solutions.
b. Raw Material Quality: Selection of certified and qualified raw materials.
c. Production Quality: Precise manufacturing techniques, experienced workers, and strict quality inspections.
4. How do you deal with quality problems?
The warranty is 2 years. Within the warranty period, we are responsible for all quality problems caused by our production processes.
5. What is the expected service life of your products?
Under conventional climate and environmental conditions, the service life of the container house steel frame is approximately 20 years.
6. How do the products adapt to different climates?
Strong Wind Regions: We improve the wind-resisting ability of the internal structure.
Cold Regions: We increase wall thickness or use superior insulation materials to improve thermal retention.
High Corrosion Regions: We use corrosion-resistant materials or specialized anticorrosive coatings.